Privacy policy
PRIVACY POLICY
1. Introduction
At MK1 Gym Ltd, including our associated brands MK1 Wear (clothing and merchandise) and REMKE Pilates, we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you interact with us, whether through our facilities, websites, online store or other services. All personal data is processed in accordance with applicable data protection legislation.
We take appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse or disclosure, including encryption where appropriate.
Where you are provided with login credentials, you are responsible for maintaining their confidentiality and should not share them with others.
We may update this Privacy Policy from time to time. Any changes will be published on our website, and where appropriate, additional notices may be provided at the point of data collection.
2. Who We Are
This website, MK1 Gym, MK1 Wear, and REMKE Pilates are operated by:
MK1 Gym Ltd
Registered address: MK1 Gym, Mill Lane, Brayton, Selby, YO8 9LB
Company number: 14768922
MK1 Gym Ltd is the data controller for all personal data collected across these brands.
If you have any questions about this Privacy Policy or how your data is handled, you may contact us at:
Email: info@mk1gym.co.uk
Post: MK1 Gym Ltd, Mill Lane, Brayton, Selby, YO8 9LB
3. When We Collect Information
We may collect personal information when you:
• Apply for or manage a gym or Pilates membership
• Purchase clothing or merchandise from MK1 Wear via our online store
• Book or attend a gym session, Pilates session or class
• Request information about our services or products
• Contact us with an enquiry or complaint
• Visit or browse our website(s)
• Communicate with us by email or other digital means
• Are involved in, or witness, an incident at our facilities
• Are recorded on CCTV within our premises
• Are photographed or recorded at classes or events, where consent has been provided
CCTV operates continuously within our facilities and footage is retained for up to 31 days unless required for legal or safety purposes.
4. What Information We Collect
We may collect and process the following categories of personal data:
• Name, date of birth and gender
• Email address, postal address and telephone number
• Health declarations relevant to gym or Pilates participation
• Accessibility requirements
• Membership details, attendance records and booking history
• Payment information for memberships or online purchases
• Order details for MK1 Wear, including delivery address and transaction history
• Website usage data and preferences
• Marketing and communication preferences
• Records of correspondence with us
Payment information is processed securely by third-party payment providers and is not stored directly on our servers.
5. How We Use Your Personal Data
We may use your personal data to:
• Administer gym, Pilates and online retail services
• Process payments, subscriptions and online purchases
• Fulfil and deliver MK1 Wear orders
• Provide customer support and respond to enquiries
• Send service updates, booking confirmations and account communications
• Send marketing communications in accordance with your preferences
• Enable website and account functionality
• Maintain and update user accounts
• Analyse and improve our services, products and website performance
• Measure and improve marketing and advertising effectiveness
• Prevent fraud and ensure security
• Comply with legal, regulatory and financial obligations
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including:
• While you remain a member or customer
• For a reasonable period following cancellation or last purchase
• As required to meet legal, accounting, tax, anti-fraud and regulatory obligations
Where legally permitted, some data may be retained for longer periods to protect legitimate business interests.
7. Cookies
Our websites use cookies to ensure proper functionality, analyse usage and improve user experience.
You may refuse cookies or adjust your browser settings at any time. Please note that disabling cookies may restrict access to certain features, including online shopping and account services.
8. Sharing Your Information
We may share your personal data with trusted third parties where necessary, including:
• Payment processing providers
• Website hosting, booking and e-commerce platforms
• Delivery and fulfilment partners for MK1 Wear
• Service providers supporting gym and Pilates operations
• Professional advisers, insurers and auditors
• Law enforcement or regulatory authorities where legally required
We only share personal data where necessary and with appropriate safeguards in place.
9. Your Rights
Under data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data, where legally permitted
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests may be made by contacting us using the details provided above.
10. Changes to This Policy
We may update this Privacy Policy periodically. The most current version will always be available on our website.